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Real estate: According to the BGH ruling, brokers are not allowed to collect a reservation fee


The Federal Court of Justice (BGH) sets limits on the fees charged by real estate agents. Fees for the reservation of purchase objects are ineffective because a repayment is impossible if no brokerage contract is concluded. Such a clause in the General Terms and Conditions (GTC) puts customers at an unreasonable disadvantage. In addition, the broker’s customers would not have any significant advantages from the reservation, according to the BGH.

If a broker and a prospective buyer agree to reserve a property, this is comparable to a brokerage contract for a commission. If the broker is not successful in brokering a property, then it is legally impossible to demand a commission. Realtors would have to reimburse the prospective buyer for the reservation fee because he did not buy the property.

What is the BGH case about?

A couple from Saxony wanted to buy a family home. During their search, they came across an interesting object. However, the agent who advertised the property charged a fee of around 14 percent of the agent’s commission to reserve the property for a month. The prospective buyers paid the fee. After the financing of the property purchase failed, they wanted the money back from the real estate agent. However, he refused to refund the amount.

Development of purchase prices and rents: Deceptive data: where the real estate market is really heading

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Fallacious data: Where the real estate market is really heading

As a self-employed person, our reader rents out several apartments. He follows the market development. His feeling at the moment: the market is standing still, the data is not reliable. And there’s something to it.

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What follows from the verdict?

After the BGH’s decision on clauses in the general terms and conditions, brokers cannot charge any fees that are independent of their success as real estate brokers. Prospective buyers should therefore not enter into such agreements. It remains the case that prospective buyers only owe the broker a commission if he has successfully brokered a property.

According to lawyer Marc Guericke from Koblenz, however, reservation fees can still be agreed in individual contracts. Only if the fees are in the terms and conditions or in pre-printed contracts, the regulation is ineffective.

The case that the BGH has negotiated is not the first to deal with disputed brokerage fees. Again and again, individual brokers and landlords try to enforce new fees. Most of the time they fail in court. Because the judges check whether the fee and consideration are in a fair relationship.

Orderer principle bypassed

New brokerage fees often arise in order to circumvent a changed legal situation. In 2015, the orderer principle was introduced for brokerage orders for rental apartments. After that, only the person who commissioned the broker paid a commission. After this change in the law, this was usually the seller of the property.

Also read: The best locations and the most attractive cities in the large WiWo real estate atlas

In order to be able to collect money from prospective tenants, a Stuttgart real estate agent charged 35 euros for group viewings and 50 euros for individual viewings. The tenant association warned the broker because of the fees. The Stuttgart regional court also considered the business model of charging money for viewings to be inadmissible.

Originally, the orderer principle was also to be introduced for the private purchase of houses and apartments. This plan was abandoned with a legislative reform at the end of 2020. Instead, buyers and sellers usually split the brokerage commission. According to the law, the client of the broker pays at least half of the commission. In commercial real estate deals, buyers and sellers are free to negotiate the distribution of brokerage commissions.

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No money just for sightseeing

Brokers are only entitled to a commission if two conditions are met: The interested party must have concluded a contract with the broker. In addition, the broker must have been actively involved in the purchase contract for the property. If these conditions are not met, there is no claim for payment.

The Koblenz Higher Regional Court ruled on such a case. A couple became aware of a property via the seller’s website. The owner referred interested parties to a broker who organized several viewing appointments. He had commissioned the real estate agent to look for potential buyers for his house.

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After the couple bought the property, the agent took his commission from the seller. However, he refused. The broker then went to court – without success. The conclusion of the purchase contract came about without the broker’s involvement, the court determined. Apart from the viewing appointments, the broker could not prove any further commitment. He therefore has no right to commission.

Contract fee for rental agreement is not permitted

Landlords also sometimes demand controversial fees from prospective tenants, for example for the conclusion of a rental contract. Especially in tight housing markets, prospective tenants are willing to pay such fees. They fear that otherwise they will not have a chance of finding an affordable apartment. However, the landlords are treading on very thin legal ice with such fees.

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As a self-employed person, our reader rents out several apartments. He follows the market development. His feeling at the moment: the market is standing still, the data is not reliable. And there’s something to it.

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“Courts often put a stop to this practice,” says attorney Matthias Kentner. Accordingly, the judges generally considered an agreement on processing fees in form rental contracts to be inadmissible. Such clauses are invalid because they violate the law of the general terms and conditions (GTC). Most residential leases met the formal requirements for general terms and conditions. Accordingly, processing fees are inadmissible.

Also read: These graphics show why hardly anyone can afford a property anymore

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